Table of Contents

Refund & Cancellation Policy

This policy outlines our procedures regarding refunds, cancellations, and billing for Sales Morgan services.

1. Digital Product Nature

Sales Morgan provides pre-paid 30-day email & automation capacity packages. Capacity is allocated immediately upon successful payment.

Packages are non-recurring; users must manually purchase a new package to continue using the service once their current package expires or is fully consumed.

2. No Prorated Refunds

Due to the immediate allocation of digital infrastructure capacity, mid-cycle cancellations do not qualify for prorated refunds.

Cancellation takes effect at the end of the current 30-day period, and you will retain access to your purchased capacity until that time.

3. Cooling-Off Period

Users may submit a refund inquiry within 30 days of purchase to billing@salesmorgan.com.

Refund eligibility is evaluated on a case-by-case basis considering usage, capacity consumed, and applicable consumer protection law in your jurisdiction.

4. How to Cancel

To cancel your account or services, navigate to Dashboard → Billing → Cancel Plan.

The workspace remains active until the current 30-day period expires. No further charges occur since packages are non-recurring.

5. Trial Period

New accounts receive a 7-day free trial with limited capacity. No payment or credit card is required to begin the trial.

Trial expiration does not trigger any charge, ensuring you are only billed when you explicitly choose to purchase a package.

7. Contact Information

For any questions regarding this policy, please reach out to us: